A Mission Statement is a dense slab of words that a large organization produces when it needs to establish that its workers are not just sitting around downloading Internet porn.

- Dave Barry Hits Below the Beltway by Dave Barry, 2001.

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

- The Road Ahead by Bill Gates, 1995.